Laura O. asked

🔌  Appliance

Why won't my 10-year-old Neptune washing machine extract or spin, even when empty? The door latch light is still working. Is this an R-11 Q-6 issue? What steps should I take to fix it?

April 5th, 2023

Tammy D. answered

The issue is likely not related to the R-11 resistor, as the door lock light is functioning. Here ar...

April 5th, 2023

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