asked
After updating Norton Security, my wireless mouse stopped working. The mouse works on other computers, and USB ports work with my printer. My computer is two years old. What could be the issue and how can it be resolved?
July 2nd, 2023
What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far? Anything else you want the Computer Expert to know before I connect you?
March 17th, 2023
I am currently experiencing an issue with Skype, where it is showing 'You are currently offline' despite having it installed. What could be causing this and how can it be resolved?
January 4th, 2024
My wife's Mac is having issues with Office 2008, where it keeps prompting to install Microsoft 365 and calls for a $100 fee to fix a hacker. My Mac is working fine. What is going on and how do I fix her computer? She doesn't want to lose her old Word files.
April 14th, 2023
I am having trouble resetting the forgotten password for my AVG account. I am using AVG TuneUp - Unlimited New Service and AVG Internet Security. I don't remember setting up a password when I first got AVG, and I haven't updated the software in a long time. What should I do to reset my password?
July 16th, 2024
I received a security alert on my HP all-in-one computer running iOS X, with a number to call claiming to be from Microsoft to clean up a Trojan for $299 for a 3-year plan. I declined and want to know if this is a scam and how to handle such pop-up messages in the future.
February 11th, 2024