I forgot my login to pay my bill, what should I do?

June 15th, 2023

My Nook HD BNTV 400 frequently freezes, displays yellow lines through text, is slow, and has inconsistent internet connectivity, sometimes showing yellow circles around commands. I've considered resetting it to factory settings but am concerned about losing my books. How can I download my books to my Dell PC running Windows 7, and will resetting the Nook to factory settings resolve these issues? Additionally, how can I recover the books from the PC after the reset?

December 31st, 2023

I can't get a string report to print completely; I'm only getting a credit card reading. Is there an error message? Was it working fine previously? What version of Windows are you using? Can we do a remote support session for troubleshooting?

January 25th, 2024

I purchased a new Dell laptop with Windows 10 installed in April 2015. Why have I lost most features such as Word and can't open documents? I see that Apps have been removed during a refresh. How can I restore those Apps?

July 26th, 2024

How do I print a list of the movies on my DVD?

July 28th, 2023