My personal Instagram account was deactivated on the 31/12 (willingly by myself), and I am unable to reactivate my two-step authentication process through Duo Mobile as the codes are invalid. I have tried multiple support channels and received an automated email from Facebook asking for a photo with a code, handle, and name, which I sent but haven't heard back. I also received an email stating my account was removed for violation reasons, which I believe is automated since they should see I deactivated it. I have had my account for a decade and have precious memories of my late dad on there. How can I retrieve my account or what steps should I take next?

November 15th, 2024

I cannot solve a problem with my bill and need to talk to an agent for Instant Ink. Is there anything else I should know before I do?

October 12th, 2024

I have changed my password for my Roku account, and I received an email confirming the new password was accepted. However, when I tried to change my billing information, Roku says the ID or password does not match. What can I do to resolve this issue without spending extra money?

January 12th, 2023

How can I request a refund for a Microsoft purchase?

March 19th, 2024

I bought a new phone last week and was supposed to change from 3G to a new service today, but I haven't received the phone yet. I'm supposed to transfer data to the new phone at 2 pm local time. What should I do?

December 28th, 2023