asked
I am getting an update message when I log off but it never actually happens. I have a Dell computer and have tried installing updates with no success. What could be causing this issue and how can I resolve it?
November 15th, 2023
I forgot my Microsoft password and am trying to set up a Fitbit, which is asking for my Microsoft password. I have a Dell computer with Windows 10. No one has asked for my Microsoft password before. What should I do?
May 24th, 2024
I am having trouble logging into AsiaMe.com with an invalid password. I have tried to reset the password, but it still shows as incorrect. What should I do next?
August 17th, 2024
I'm in the process of installing Windows 10 from Windows 7. It has been stuck on 99% and 75% for over an hour. Is that the normal process for downloading? My computer is an Acer Aspire, and I haven't installed any updates recently.
August 3rd, 2023
I need to move Visio to a new laptop. Where can I find the download without repurchasing? I have a Dell XPS with Windows 10 and a current Visio 2016 subscription that just renewed. I have the confirmation email, but I cannot find the Visio download on office.com.
March 12th, 2024
My new Dell C1760nw printer keeps saying it's offline and the WiFi light is blinking. Are you able to connect using an ethernet cable? Which lights are colored and/or blinking on your router? Anything else you want the Network Expert to know before I connect you?
September 10th, 2023