asked
I am having issues with my Wi-Fi setup in Santa Fe. I can't give others access to the internet at my house as I used to in California, and I suspect the installation technician may have provided incorrect credentials. Additionally, my username is not being accepted when I try to log into my account. Can we please talk on the phone for assistance?
August 31st, 2024
I purchased TurboTax Premier from Sam's Club, but my laptop doesn't have a CD drive. Is there any way to load the software without using a CD?
November 9th, 2023
Is this computer obsolete or can I get it running?
February 10th, 2023
I lost my password and can't figure out how to enter my 10 Viking III tablet. The tablet was received from QVC in late fall '17. There is a Gmail address linked to the device, but a technician has been trying to solve the problem and currently has the tablet. How can I regain access to my device?
May 7th, 2023
My password to log onto my Lenovo Yoga laptop running Windows 10 has failed, and I am unable to log in. I had to change my email address a couple of years ago and have been unable to update it with Microsoft. All updates are current, and I have no way to receive a passcode to log in as the phone number listed is a home phone. My new cell number is (###) ###-####. What can I do to resolve this issue?
July 6th, 2023
I have a black screen on my Gateway laptop with a flashing toolbar at the bottom. The laptop was in the middle of an update when it stopped responding. What should I do to resolve this issue?
July 22nd, 2023