asked
I am trying to resolve an alleged hacking issue on my wife's refurbished Optiplex 360 running Windows 10. This morning, she received a notification about being logged in from Ohio and was advised to call Facebook support, who claimed she was hacked and offered to fix it for $199. We declined. Is there reliable software to address this issue?
October 2nd, 2024
I am unable to access the internet via Microsoft Edge. Despite disabling/uninstalling my antivirus, Edge automatically redirects to the antivirus's support page and then back to the startup page. I have restored my system to a previous date, but the issue persists. Can you assist remotely?
January 28th, 2023
I just installed the Logitech C920 HD Pro Webcam on Windows 10. The camera was installed, but there is no icon to start using it, and I don't know where to access it. Can you help?
March 7th, 2023
My Facebook account was hacked four days ago, and I am locked out of it. The hacker is using my account to scam my friends and has also accessed my PayPal account. I have a business page on Facebook that I would like to recover or have closed. Can you help me retrieve my account or close it for me?
October 12th, 2024
I purchased TurboTax Deluxe at Sams and am unable to install it on my Apple iMac (27-inch, Late 2013) running OS X Yosemite, Version 10.10.5. The installation requires OS X 10.11 (El Capitan) or later. How can I upgrade my operating system and install TurboTax?
October 26th, 2023
After an update tried to install itself, my wireless mouse stopped working. I tried redownloading the update and using different mice, but the signal was sporadic. What could be the issue and how can I resolve it?
August 13th, 2024