After an update tried to install itself, my wireless mouse stopped working. I tried redownloading the update and using different mice, but the signal was sporadic. What could be the issue and how can I resolve it?

August 13th, 2024

I have an RCA 101 Cambeo tablet (model W101 V2) running Windows 10 and need to perform a hard reset. What is the correct procedure to do this?

February 17th, 2024

I was hacked and lost most of my Windows 10 programs. I used to have Windows 7 and was offered a free download to Windows 10 when it first came out. My computer is an HP Pavilion 64-bit running Windows 10, set to auto-update. What can be done to help?

June 9th, 2023

I have a new computer and am unable to access my email. Friends have suggested I need the email password. I am not logged into my email account on any other devices, do not have security questions or a phone number on file to reset my password, and my old computer used Roadrunner.com. What should I do to regain access to my email?

September 11th, 2023

How can I completely remove A to Z manuals from my Dell laptop running Windows 10, and prevent it from appearing as my homepage in Chrome and Internet Explorer?

June 12th, 2023