I was hacked and lost most of my Windows 10 programs. I used to have Windows 7 and was offered a free download to Windows 10 when it first came out. My computer is an HP Pavilion 64-bit running Windows 10, set to auto-update. What can be done to help?

June 9th, 2023

I have a new computer and am unable to access my email. Friends have suggested I need the email password. I am not logged into my email account on any other devices, do not have security questions or a phone number on file to reset my password, and my old computer used Roadrunner.com. What should I do to regain access to my email?

September 11th, 2023

How can I completely remove A to Z manuals from my Dell laptop running Windows 10, and prevent it from appearing as my homepage in Chrome and Internet Explorer?

June 12th, 2023

My Lenovo Ideapad 100 with Windows 10 was updating when I last shut it down. Now, when I try to start it, I type in my password and it goes to a blank screen. I also get a signal that Malwarebytes is trying to update, but I don't use this virus protection anymore and don't know how to remove it. How can I resolve this issue and start my computer?

April 26th, 2023

I added the thumbprint option on my phone and found it not to work well. I would like to remove it or reset it. I also have a six-character password that is a hassle. I don't need a password unless it's necessary, so I would like to remove it. How can I do this?

August 20th, 2024