asked
My Facebook account was hacked four days ago, and I am locked out of it. The hacker is using my account to scam my friends and has also accessed my PayPal account. I have a business page on Facebook that I would like to recover or have closed. Can you help me retrieve my account or close it for me?
October 12th, 2024
I purchased TurboTax Deluxe at Sams and am unable to install it on my Apple iMac (27-inch, Late 2013) running OS X Yosemite, Version 10.10.5. The installation requires OS X 10.11 (El Capitan) or later. How can I upgrade my operating system and install TurboTax?
October 26th, 2023
After an update tried to install itself, my wireless mouse stopped working. I tried redownloading the update and using different mice, but the signal was sporadic. What could be the issue and how can I resolve it?
August 13th, 2024
I have an RCA 101 Cambeo tablet (model W101 V2) running Windows 10 and need to perform a hard reset. What is the correct procedure to do this?
February 17th, 2024
I was hacked and lost most of my Windows 10 programs. I used to have Windows 7 and was offered a free download to Windows 10 when it first came out. My computer is an HP Pavilion 64-bit running Windows 10, set to auto-update. What can be done to help?
June 9th, 2023
I have a new computer and am unable to access my email. Friends have suggested I need the email password. I am not logged into my email account on any other devices, do not have security questions or a phone number on file to reset my password, and my old computer used Roadrunner.com. What should I do to regain access to my email?
September 11th, 2023