I'm having trouble logging into my Facebook account. I received a message saying 'login approval needed' and I need to confirm it was me. I tried resetting my password using the provided link and verification codes, but nothing has worked. What should I do next?

November 17th, 2023

After AVG performed a cleanup, I was prompted to change my email password and sign in again, but now I can no longer access my old email and have lost all my data. I need to recover my old email and regain access to my account. How can I do this?

January 3rd, 2024

I want to back up my PC running Windows 10, but I'm unable to access certain sites, and this issue has been ongoing for two days. I recently updated my Avast antivirus. What should I do to resolve this and successfully back up my PC?

November 13th, 2024

I have an iPhone 13 Pro Max and want to upgrade to an iPhone 14 Pro Max, but my carrier uses a nano-SIM card (GSM). What is my status regarding using an unlocked iPhone 14 Pro Max, as Apple is not using the iPhone 13 Pro Max slot for me to upgrade? What is my next step to continue using Apple products?

May 27th, 2024

My Fitbit Lux, which has been working fine, has gradually become more reluctant to sync with my iPhone and does not stay synced. I have tried syncing it by pulling down on the 'today' page and using the icon in the upper left to go to Lux and sync from the bottom of that page. It seems to start syncing but then stops. After several attempts, it will finally sync but does not stay synced. Is Bluetooth currently enabled on the device I'm trying to connect with? Are you able to pair your iPhone with other products? Is there anything else the Smartphone Expert should know before I connect you?

April 12th, 2024