asked
I bought Identity Safe last night, but the icon in Chrome is greyed out. Is this normal, or do I need to do something to initialize it? I have an HP Envy with Windows 10, and my system is set to automatic updates.
July 24th, 2023
I have a Russian icon on my Dell computer's taskbar that has been there for about six months. I recently installed McAfee Anti-virus, but it didn't eliminate the issue. What can be done to resolve this?
June 15th, 2024
My Facebook account is connected to an email address I can't access, and I'm unable to log in because it's asking for a password I don't remember. I've tried every password I can think of, but it won't accept any. How can I reset my Facebook password if I can't access the email associated with the account?
February 6th, 2023
I received a call from someone claiming to be from Microsoft about my Yahoo account being accessed from a California location for 8 days. Can you check on this? My computer is an HP 15 laptop running Windows 10, and I recently installed Driver Support and Office updates.
May 1st, 2024
Microsoft Word has stopped working on my MacBook Pro. I attempted to upgrade Word, which is when the problems started. I can't start new documents or open old ones without encountering a reporting error. I haven't installed any updates recently. What can I do to resolve this issue?
March 28th, 2024
My Gateway NV79C36u laptop refuses to boot, not even into the recovery disc. It is stuck at the Gateway logo, and pressing F2 or F12 does nothing. No error codes are displayed. I have detached all external devices except an external CD ROM drive. What could be the issue and how can I resolve it?
February 26th, 2023