asked
I can access my emails through my desktop but have lost the ability to access them through my laptop. I'm using Google Chrome on both devices. I recently installed updates on both because I kept losing broadband service on my laptop. I also accidentally opened another Yahoo account, and it says my folder is empty. What can I do to restore access to my old Yahoo account and resolve the issue with my laptop?
September 5th, 2023
I am unable to open my Microsoft account. My computer is a desktop with Windows 10, and two large Windows 10 updates were installed automatically in the last two or three weeks. I have tried several times over the past few days to access my account but keep making mistakes. I do not have a cellphone and only have one email account, which I recently changed due to a new internet provider. What can I do to resolve this issue?
December 12th, 2023
I cannot access my DNA results on MyHeritage.com. When I enter my activation code, it tells me it's not in their system. What could be causing this issue?
October 8th, 2024
Recent updates wiped my desktop and gave a 'Permission denied' message. I have a Dell Vostro with Windows 10. An automatic update came in last night, and upon opening the computer, updates tried to load but caused the problem. Additionally, I'm having issues opening Microsoft Word and Excel files. Could these issues be related?
June 12th, 2024
My Family Tree Maker software is showing 'No internet connection' even though I can access the internet through Chrome and my email site. The software worked on Sunday but not yesterday or today. My membership is valid until August. What could be causing this issue and how can I resolve it?
March 12th, 2024
The last six books that I ordered never appeared on my Kindle even though I was charged for them and received confirmation.
June 8th, 2023