I have a Samsung Galaxy S9 with ongoing security issues where someone has logged into my Google account using an unauthorized IP address. This has been happening for a few months, and despite attempts to resolve it, including erasing all data and trying to get another phone, the issue persists. My data usage is unusually high, and I suspect it's due to hacking. What can be done to secure my account and phone, and how can I get a refund if the issue cannot be resolved remotely?

October 2nd, 2024

I received a message on my screen from Microsoft claiming I have a Trojan horse worm and instructing me to call a specific number. My computer is a Dell box with Windows 10. I ran a scan with Bitdefender, but the message won't delete, and Internet Explorer won't open, although Mozilla Firefox does. What should I do?

August 17th, 2024

Can I upgrade my Lenovo G770 model 1037 from Windows 7 to Windows 10?

April 12th, 2023

I need help with adding a border and formatting a PowerPoint slide to make it more attractive.

October 28th, 2024

I am unable to log into my email account and keep receiving an 'Uh Oh' error message. I want to discontinue the use of a sign-in number and revert back to using my password. How can I resolve this issue without using a code sent to my phone?

April 15th, 2023