asked
I have a billing and payment question for Xfinity. I made payments on January 12, February 12, March 12, and April 28. My credit card that auto-pays my bill expired in March, but I reactivated it. I need to update my payment method, but I don't have a smartphone to access their website. How can I update my payment method?
June 13th, 2024
My Roku device is not connected to the Internet. My WiFi signal strength is strong, and I can connect to the internet using other devices. I have tried restarting both my Roku and my router several times. What else can I do to resolve this issue?
April 30th, 2024
We were charged for tickets we did not order for the Andre Boccelli concert on November 8th. We thought we had tickets but were told we did not, and we never received tickets electronically or through the mail. What should we do to resolve this issue?
April 6th, 2023
My Acer Intel computer is experiencing a 'Kmode_Exception_Not_Handled' error, which causes it to keep restarting. I have tried resetting the computer, but the issue persists. What could be causing this error and how can it be resolved?
February 17th, 2024
I deactivated my Facebook account accidentally and want it back. I've tried sending a picture and changing passwords, but it hasn't worked. How can I recover my Facebook account?
October 15th, 2023
Due to suspicious activity, we had to change our Apple ID. My son had to reset his phone with the new ID, but now it asks for his password each time he enters it, which locks him out for a period of time. He is 100% sure he is using the correct password, but it's not working. He has been locked out this time for 1 hour. How can we resolve this?
January 14th, 2023