I've been receiving unwanted magazines due to an automatic renewal on PayPal. I need to close this account and stop the subscriptions. Can you help?

May 19th, 2024

I have a Gmail account used for work on my Verizon G6 phone. After resetting the phone to factory settings, adding the work email account now requires two security types to access the phone. I've turned off two-step verification and checked the 'less secure apps' setting, but the issue persists. How do I resolve this without needing to pay for remote assistance?

October 9th, 2023

My HP Envy 5540 printer displays an 'Ink Cartridges Problem' message, instructing me to remove and reinstall the cartridges, which I have done multiple times. I have also replaced the black ink cartridge with a new one (model 62), but the issue persists. What could be causing this problem and how can I resolve it?

January 11th, 2023

I received a voicemail asking me to call Microsoft regarding an issue with my support stopping. I have a Surface Pro running Windows 10 with the latest updates. What is the issue and what is needed to address it?

February 17th, 2024

My wife and I have an iPad, Motorola smartphone, HP laptop, and ASUS smartphone. We use the same Gmail email address. Occasionally, all of our emails, including ones we have saved in folders, will disappear on all four devices. We do not use the cloud or have any notifications set up to cause this. What could be causing this issue and how can it be resolved?

June 5th, 2024