Two weeks ago, I signed up for Vision Broadband and now I am unable to get Skype online. Prior to this, I was able to connect to my relative in Canada. My Broadband Phone and Vision Box are both working fine. What could be the issue and how can I resolve it?

March 2nd, 2023

My computer boots to the main screen but does not load icons or toolbars, preventing me from accessing programs. Is there a way to revert the hard drive to its state from two days ago?

February 25th, 2023

I have many home movies of my children that I have copied onto DVD using a TOSHIBA DVD copier. I would like to make several copies of the same DVD. Do you have a product recommendation?

July 22nd, 2023

I have a WD Hardbook (500MB, model WD5000D032-000) with some files already stored on it. I'm having problems accessing this external hard drive. It used to have drive assignment L:, but no longer appears when I open 'My Computer'. What do I need to do to access this hard drive? (I need to clear off some files off my computer and want to transfer them to My Hardbook.) PLEASE HELP ASAP!

January 6th, 2023

When AOL mail comes up, the figure in the upper left of the screen is very much inflated. How do I empty this file and prevent it from accumulating more? I suspect it has to do with spam protection I have attempted to remove. Also, when I shut down the system, it indicates that there are updates to be installed every time. I suspect the updates are not being installed. When mail is coming, I note a flicker of a sign on the screen with another screen in the background, just briefly. What version of Windows are you using? Have you tried to manually install updates?

December 31st, 2023