I purchased a TS9020 printer yesterday and am having difficulty getting it to perform basic operations. The printer is connected to my network, but my computer says it is offline. I have tried restarting and installing drivers from a disk and online, but the printer is still not recognized by my Mac, iPhone, or new Windows 10 laptop. What could be causing this issue and how can I resolve it?

September 3rd, 2024

Our HP computer hard drive crashed, and we used the HP internal program to transfer data to an external hard drive. We replaced the HP computer with a new Dell Inspiron 3668, but we can't open the files on the external hard drive. We are using a PC with Microsoft OS. What can we do to access the files on the external hard drive?

September 17th, 2024

I am having trouble getting back my TV stations. I can only get one station, Kidszone, and when I press the channel button, it shows 'controls disable'. What could be the issue and how can I resolve it?

July 6th, 2023

I'm trying to log into my wife's Ancestry account using her account name and password, but my account keeps popping up instead. Additionally, my wife sent in her DNA sample on March 20th, but we haven't received any results yet. What should we do?

November 4th, 2024

I have a Dell Inspiron 3847 computer with Windows 10. Recently, the computer does not recognize the internal CD/DVD drive. What causes this and how do I correct the problem?

June 12th, 2023