Someone hacked my Instagram page. I never log out because I never remember my password. My friends are contacting me saying that I have something to do with them being hacked. I know nothing about this. Can you help me recover my account?

February 18th, 2023

My app, Discovery Plus, is giving me an error 404 message on my Sony smart TV. I have checked the network settings and it says I am connected. I have cleared the cache and data, but the issue persists. What else can I do to resolve this?

February 26th, 2024

How can I cancel my Netflix subscription due to the high cost and old movie selection?

November 15th, 2023

Yesterday, I set my iPhone XR to reset to original settings. It started the process, got 3/4 through, and then locked up. The screen shows the Apple logo with a process line at 3/4 completion. I tried a force reboot (pressing and holding the Home and Sleep/Wake buttons for 10 seconds), but the screen goes blank and then pops back on with the same Apple logo and process line. What can I do to resolve this issue?

September 29th, 2023

I've been hacked and cannot access my Microsoft account. All my passwords and contacts have disappeared. My email account was compromised by a virus, giving someone access to all my details. I accidentally canceled the account I signed up with your company yesterday. I don't have a backup email address or phone number linked to my email account, but I have a mobile phone. I've checked my other online accounts for tampering, and some have been affected. Whoever did this has changed the access code and password to my Microsoft account, gaining access to my stored passwords. OneDrive has also been disconnected. What can I do to regain access and secure my account?

July 16th, 2024