My Instagram account got hacked and the hacker changed the email address linked to it, preventing me from logging in. I have tried to recover it via the app but have been unsuccessful. What can I do to regain access to my account?

March 21st, 2023

I have the wrong number on my credit card and need to provide a new number so orders can be processed. How can I update my credit card information on Amazon?

July 9th, 2024

Our grandson-in-law used our charge card to get music without ads on YouTube, but now we are experiencing commercials. We are 81 and 75 years old and not very tech-savvy. What should we do to resolve this issue?

July 12th, 2024

I am getting an alert on my laptop that Trojan SLicker has infected it and to call a specific phone number. Is this real or a scam? My laptop is an Asus notebook PC, and I have updated it this morning. I rebooted after the alert. Device Error Code #B0PwNn100d7.

August 22nd, 2024

I'm trying to buy a new Samsung phone but the purchase won't go through on the Samsung website. I've tried on both my desktop using Chrome and on my mobile device. What could be causing this issue and how can I resolve it?

July 15th, 2023