asked
I have lost contact with Carlos and want to inform him that my new code is 724541. Additionally, I am experiencing issues with my HP computer running Intel i5 after updating to Windows 10. The problem occurred when I tried to update my Windows 10 and renew my Microsoft 365 subscription, which led to the uninstallation of the old version of M365. Now, I am unable to use my computer and need assistance to reinstall Microsoft 365 and resolve the issue.
August 14th, 2023
I am still being billed on my credit card for Peacock, even though I terminated the service last month because I discovered I could not use it on my TV. Why am I still being billed for a service I am not using, and what steps can I take to ensure the billing stops?
December 11th, 2023
I am trying to access my Apple account, but it says payment declined due to fraudulent activities on my card. I have received a new card. How should I proceed to update my card information and resolve this issue?
May 15th, 2023
I keep getting popups on my HP Ryzen 5000 series computer, claiming that my computer has viruses and that my McAfee has expired. I recently got a new computer and thought I had McAfee for a year, but it expired after 30 days. When I called, my protection was changed to something else, possibly called Bitfinder. I am concerned about having no protection. What should I do?
July 14th, 2024
I lost my phone and got a new one. I need to recover my Google account to transfer my information to my new phone. What should I do?
May 8th, 2023
My Microsoft Surface Pro 8's touchscreen isn't working, and it shows a missing HID compliant touchscreen driver. I'm running Windows 11 and have tried updating drivers and restarting with the volume up button, but the touchscreen only works in that mode. What should I do next?
June 11th, 2023