asked
I have two credit cards with a company, and I need to log into my accounts to update them, but I can't remember my usernames or passwords. I think one username might be capt.steve01. I can't talk because I have a trach in my throat, and I'm not very good with computers. How can I resolve this issue without speaking?
March 9th, 2024
I lost connection with someone while talking. My phone has been disabled since 2/11, and it's an iPhone 8. What should I do to resolve this issue?
July 4th, 2023
I cannot sign on to my Yahoo email account. It will not take my password, and I don't remember my security questions. What should I do to regain access to my emails?
June 9th, 2023
After having my computer cleaned, I lost all my passwords and need to reset them. I am having trouble accessing my DNA results and family tree. My computer is a Dell laptop with Windows 7 and I use Google Chrome. I don't know the exact Dell model, as it was sent to me by my son last year. I haven't installed any updates recently. I tried accessing my account but it asked for a code that was sent to me, but I need to leave my account to get the code. How can I reset my password and get back into my account?
April 22nd, 2023
I just got my Public Mobile set up not long ago. I have an iPhone SE and want to know how I'm going to get billed. I thought I was going to get the bill in the mail, but I'm not sure of my account number or password.
May 9th, 2023
My son is trying to play Fortnite with a friend on his Xbox, but they are muted and can't hear each other. This issue has been ongoing for weeks. What can be done to fix this?
September 6th, 2023