I have the findgala virus on my iMac and use Firefox to browse. I didn't want a monthly support just to fix a virus problem. Have I been billed already? What steps can be taken to resolve this issue?

June 6th, 2023

I am using a VPN service overseas, and while it allows me to access TV shows from the U.S. for a fee, the IP address assigned by the VPN is different from the one shown when I check my IP on Google. How is this possible, and what are the limitations of using a VPN?

November 4th, 2023

We are having problems making an outside call. We get the dial tone and hear the numbers being punched in, but then it stops there. The line is open but does not ring out.

February 27th, 2024

When I insert a DVD disc, the Gom Player asks to find a codec, and after searching to install it, the message 'codec not found' appears. What is the solution?

May 21st, 2023

I was using Picasa when all my photos disappeared, and an error message 'CBlockFile::Restore err=2 albums_index.db' appeared. How can I recover my photos?

November 13th, 2024