I am unable to download PDF files. The computer flashes off and on without displaying an error message. What could be causing this issue and how can it be resolved?

April 17th, 2023

My Lenovo ThinkPad X1 Carbon (about 5 years old) won't boot past the BIOS screen, looping between the Windows startup icon and safe mode selections. I've tried the reset button, safe mode, and other basic troubleshooting steps. How can I fix this issue without being able to boot into Windows?

June 28th, 2024

My computer was stolen with paid-for Microsoft Office 2010 and Windows 10 Professional. I have bought a new Asus ZenBook running Windows 10 Professional and Microsoft Office 365 trial versions. I would like to re-install my paid-for versions on the new computer. I have the order number and product key for Microsoft Office, and I also need to register my Windows 10 Pro with its product ID and key. How can I proceed with this?

October 1st, 2024

My HP Pavilion All-in-One computer turns on but displays a black screen with only the pointer visible. What should I do to resolve this issue?

June 16th, 2024

I'm trying to set up a new magicJack device and having problems. The phone won't activate, and I'm not very good with computers. My computer is a Dell, and I think I installed updates recently. The magicJack is connected to the modem after going through the setup steps, but I can't make or receive calls.

April 22nd, 2023