I have a Gateway E6500D. After a power outage, the BIOS is not loading/running. I hear the fan start, but nothing appears on the screen. Is there a way to reset the BIOS, any jumper settings, or is the motherboard done?

March 6th, 2024

I accidentally placed a document in the recycle bin and then emptied the bin. Is it possible to retrieve the document, and if so, how can I recover it?

October 19th, 2024

My daughter has a Gateway NV53 laptop, model MS 2285, which has no image or sound, only the fan noise. I tried resetting the power by disconnecting the power cord, removing the battery, and holding the power button for 30 seconds, which worked temporarily but the issue returned. I also tried testing the memory by removing and reconnecting the RAM sticks, connecting a desktop monitor, and pressing Fn with the monitor icon key, but nothing worked. The laptop is 3 years old. What could be causing this issue and what can I do to fix it?

May 7th, 2023

My backspace key suddenly types a forward slash instead of deleting highlighted text in search bars and documents. It also doesn't delete text as expected. What could be causing this issue and how can I fix it?

February 28th, 2024

I installed Norton and did a full computer scan, which resulted in a black screen message saying 'no bootable device...install boot disk and press any key.' I don't have a boot disk and my computer did not come with one. Additionally, after installing Windows 8, I ran a scan that created a 'Removed Apps' folder on my desktop. How can I resolve the boot issue and restore the removed apps?

February 4th, 2023