I just hooked up my new Vizio 32" TV in my bedroom. It said it was connected to my internet, but when it said finalizing, it failed to connect several times. I bought an ethernet cable to run from my internet router to my TV, but it had no ethernet connection. My modem is working fine, other devices can connect to the same network, and the TV is within range of the router. There have been no recent disruptions to my network. What could be causing this issue and how can I resolve it?

December 27th, 2024

I am trying to register my new Kindle Paperwhite to my existing Amazon account, but it won't let me sign in. I have entered my email address, but the sign-in button won't work. I want all my books on my current Kindle to transfer across. What should I do?

April 28th, 2023

I did not order anything from Geek Squad or PayPal, but I was notified that I owe them large sums of money. There are two bills for these items, one from Geek Squad and the other for a phone. I want my money returned. What should I do?

August 11th, 2023

Auto update attempted to update Skype today. My computer is locked at the 'Give us a minute' screen for over 5 hours. Cannot go to Power to shutdown or restart. Tried Task Manager but it is locked behind the update screen and cannot take control there either. What Operating System (OS) are you running on your Skype? I don’t use Skype but the laptop is Win 10. Are you logged into your account on any other devices? It's a standalone. I am logged into the laptop. I am using my iPhone to chat with you. Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you. Not that I know of.

January 26th, 2023

I was watching a show on YouTube and suddenly couldn't see it. After turning off and back on the TV, it says to update the payment method in the YouTube TV mobile app. I got a new debit card. What should I do to resolve this issue and update my payment method?

February 25th, 2023