I have three old Google accounts and I want to transfer the YouTube videos I watched on Tuesday to a new YouTube account I just created. The old accounts use a recovery email that no longer exists. How can I transfer these videos to my new account?

January 6th, 2024

My Facebook account has been hacked and I cannot recover it. The new account has no picture or personal info, and my old account appears but I can't access it. I've tried verifying my identity but someone has changed my birthday. I sent a copy of my license, which might have been a mistake. What should I do?

December 3rd, 2024

We are concerned that we may have two Amazon Prime accounts due to seeing two separate charges, one from Chase and one from Bank of America. Does anyone else have access to this Amazon account, and how can we resolve this issue?

October 1st, 2024

My Facebook and Messenger accounts were hacked, and the hacker posted something that got me banned for 3 days for violating community standards. I can't log in to reset my password, and the hacker is sending messages to all my Messenger contacts. What should I do to recover my account and secure my email if it gets compromised?

June 16th, 2024

My employer set up a new Gmail account for me, but I can't access it on my laptop or iPhone. Whenever I try to log in, my existing Gmail account comes up instead. What can I do to access the new Gmail account?

April 15th, 2023