asked
I purchased a computer in October with order #2117318 and customer #5701432. It has always been painfully slow booting up, but now it only shows the first Toshiba screen and won't boot past that. I've reinstalled everything and even spent extra time with Microsoft trying to reinstall Office. What should I do next?
May 7th, 2024
I just upgraded to Windows 10 and now I can't find my Start page icons. Where did they go?
October 25th, 2023
I need to re-program my computer to my WiFi printer because I lost connection. I have an HP printer and an HP computer with Windows 10. What is the model of my HP printer, and how can I resolve this issue?
January 30th, 2024
My Asus UL50A series computer, which just had Windows 10 installed, is experiencing a blinking shield icon in the toolbar and is locked, preventing me from shutting down or accessing programs. The issue started two days after the installation. What could be causing this and how can it be resolved?
April 10th, 2024
I have an E420 Thinkpad and want to upgrade memory from 4GB RAM to 12GB if possible, or to 8GB RAM if not. Can you advise me on the memory upgrade options for my E420, E520, and T530 Thinkpads, all running on Windows 7 Professional with i5 processors?
March 5th, 2024
My stepmother has a Toshiba Satellite laptop with Windows 8.1 that needs a wipe and reload. I don't have the original Windows 8 disk. Should I get the Windows 8.1 OEM version from Amazon for $80 with overnight shipping or the full version for $120? What are the risks/issues with the OEM version versus the full version? Is there a way to wipe and reload without the Windows 8 media since I have a legal version? Additionally, how do I create a system recovery disc from the recovery partition for reloading Windows 8, and what are the instructions for a factory restore/reset?
November 11th, 2024