I cannot access my email account due to an issue with my username and password. The system is rejecting my login attempts, and I do not have a phone number or second email address linked to this account for recovery. What steps can I take to resolve this issue?

November 19th, 2023

My Facebook account has been hacked and I am unable to regain access. What steps can I take to recover my account or secure it from further tampering?

July 26th, 2023

I was charged twice for my Malwarebytes Premium package, once on 5/6 and again on 5/18, plus an additional $10.00 that I don't understand. I have the Premium package for one year and no one else has access to this account. I want to know if anything can be done about deleting one of those charges.

June 26th, 2023

I changed my password and now I'm trying to log into an app (humanity.com) but getting an 'Invalid or server error' message. I'm not logged into my account on any other devices and I'm using a Galaxy 35 phone. What should I do to resolve this issue?

December 11th, 2023

I sold my old phone with the number (###) ###-#### and the iCloud account juliabutler59@******.*** is still associated with it. I need to shut down this iCloud account because it's been hacked and is causing issues for the new owner of the phone. My new phone has a new iCloud address and number. How can I remove the old iCloud account from the sold phone?

July 5th, 2024