I created an account several weeks ago using ***@******.***. I started using it and sporadically I get email messages using my Mac, but most of the time it goes nowhere. What's happening? I used to use Comcast for email, but now get internet through ATT. How do I get my new mailbox to work?

October 13th, 2024

I received a call from someone claiming to be a Microsoft tech saying my computer is hacked. I'm not sure if I believe them. What should I do?

January 2nd, 2023

I was using Mozilla Firefox and was happy with it, but after switching to Norton for better security, I'm experiencing issues similar to before, such as ending up with the American version of eBay and incorrect time zone settings. I want to revert to my previous settings where I could easily access eBay, Google, Yahoo Mail, and Paypal without Norton Safe Search interfering. How can I resolve these issues and return to my preferred browser settings?

December 14th, 2023

My computer is held hostage by someone claiming to be a Microsoft employee named Soul Anderson, who is demanding a password or payment of $130. They claim to have found a Trojan virus from another country and have shut down my computer. How do I resolve this issue?

June 17th, 2023

I lost all passwords and am not allowed into my files. I have reset my username and password about 50 times today. My computer is an AMD with Windows 7 Pro, purchased 2 years ago. I have a lot of RAM and memory. I am considering suicide due to this issue.

May 19th, 2024