asked
I want to cancel my YouTube TV subscription and request a refund for a recent charge of $64.99, which I believe should have been part of a trial offer for $14.99. I am 84 years old and need assistance with this process.
April 28th, 2023
I have a cordless phone set that is displaying a 'new voice mail' message, but I don't know how to access it. The handset came as part of a whole set with a base and two outlay devices. All handsets show the same message. What should I do to resolve this issue?
June 6th, 2024
My iPhone SE is not receiving incoming calls or texts, but can make outgoing calls. What could be the issue and what steps can I take to resolve it?
January 3rd, 2023
I'm trying to access my Yahoo Small Business account to update my credit card information. I'm having trouble logging in and need assistance with account recovery.
November 6th, 2024
I can't get into my Facebook account. I have a new phone number and I need to change it to see if it is the problem. What happened right before this Facebook issue came up? I was using my Facebook prior to it going off. I had this problem with Apple yesterday and now I'm not sure if they changed my phone number. Is there anything else the Computer Expert should know before I connect you? I am 87 years old and have a terrible time with technology!
July 21st, 2023
My Facebook account was hacked and I no longer have access to it. The account now displays a different name and profile picture. What steps can I take to recover my account or report the unauthorized use?
September 4th, 2024