My Lenovo 300 ISK17 won't boot. The error message is 'missing or corrupt driver - iorate.sys - Error code 0xc0000102.' I am running Windows 10 Home. I purchased the computer at the end of November and have tried the troubleshooting suggested by the error message without success. I have backups on a USB drive and a partition, but I can't access them due to the error. What can I do to fix this issue?

August 29th, 2023

I just got an AT&T TREK@HD tablet and am trying to set it up. It asks for a password, but I haven't installed any updates since I got it yesterday. What should I do?

June 1st, 2023

I can't remember my password to log in. Have you tried having the password reset directions emailed to you? Have you installed any updates recently? Is there anything else you want the computer expert to know before I connect you?

January 31st, 2024

I had an account with Google but cannot remember ever using it but need to use it soon for a smartphone. I tried to log in today and pressed the wrong button. My username was joan l cavanagh but I cannot remember my password. What should I do to regain access to my account?

May 17th, 2023

I am trying to open a MagicJack account, but I am not tech-savvy and don't know if I've installed any updates recently. I have already provided my MasterCard account information and password to your help line and am waiting for confirmation via email. What should I do next?

March 22nd, 2024