asked

I want to speak to a live agent. XFINITY owes me money on a closed account and nobody will talk to me. I was sent a check for about $56 but it was to my old address and I never received it. I went to an XFINITY store and they confirmed a refund was issued, but I never received it. I also have a pending charge of $46 on my credit card account that I never authorized. How can I resolve these issues with XFINITY and JustAnswer?

August 11th, 2024

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