asked
I was on an adult website and encountered a fake virus warning from shield4usa.s3.amazon.com that took over my screen on my Verizon 4GLTE tablet. The warning said it would cause severe damage to my phone, but I only have a tablet. When I tried to 'repair' the issue, it asked for a credit card, which I refused. Now, when I try to repair, it redirects to he.communications-services.com with a '494 not found nginx' error. I have Avast Mobile Security installed but it hasn't helped. How can I get rid of this fake virus warning?
February 3rd, 2024
I purchased a new iPad and set it up under a different Apple ID than my old iPad. I need the password for the Apple ID **************** to perform updates on this iPad, which has been set up as ****************. I do not know the password and cannot update anything. Can you assist me?
August 11th, 2023
I bought a used iPhone 6 that is activation locked. How can I unlock it?
May 24th, 2023
I am unable to print a document on Microsoft Word. When I attempt to print, a message appears stating that Word could not communicate with the printer, suggesting issues with the printer setup, driver, network connection, or printer settings. I have a new HP printer and can print from other sources, so the problem seems to be with Word. What should I do to resolve this issue?
November 12th, 2023
I just re-downloaded Office 365 onto my laptop and now I can't open my files that were previously Excel, Word, etc. The computer advises that I have to set a default program for the files. I do not seem to be able to find a default program that will open my files, that is one that opens Excel, Word, and other MS files without having to set an association for each individual file. Do you have a solution?
September 17th, 2023
I recently updated my iPad to the latest version of iOS and have encountered issues such as being unable to open documents in Pages and the iPad not shutting down when the cover is closed. What can be done to resolve these issues?
July 29th, 2024