Jennifer J. asked

💻  Computer

I’m having trouble using Zelle because I just moved and the change of address isn’t being recognized yet on my bank debit card. I only changed it with my bank today. I’ve never used Zelle before, and it won’t let me sign up because it says the address isn’t right. Is there any way I can talk to someone on the phone or get Zelle to accept my new address so I can sign up and send money?

February 19th, 2023

Nathaniel D. answered

The issue you're experiencing is due to your new address not yet being updated in Zelle's system, ev...

February 19th, 2023

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