My Google account is being used by someone else, and I can't access it. I've had this account for a year and haven't recently reset the password. I'm concerned about an iPhone from Nigeria being used by a scammer. How can I block this device from my Gmail account and recover my account?

April 9th, 2023

I unsubscribed to Prime Video at the end of June 2022, received a confirmation on June 22, 2022, but was still billed for July and August. I want the August charge refunded and do not want any further charges. What should I do?

April 7th, 2024

My order No. 07-08791-6058 of a Tudor watch, placed on July 6, 2022, has not arrived. The promised delivery date was July 28, 2022. Can you help me get my purchased item, which has been charged to my credit card?

February 12th, 2023

I purchased 7 shirts from Goasta 11 weeks ago and have not received them. I have sent numerous emails with copies of my purchases and payment, including a $19.90 delivery charge, but only receive automated replies. What can I do to resolve this issue and track my order?

March 3rd, 2024

I have been getting numerous calls about an iPhone charge on my Amazon account, which I suspected was a scam. Looking at my bill, I don't recognize a charge for $114.36 and was hoping you could tell me what it was for. Does anyone else have access to this Amazon account, and is there anything else the Computer Expert should know before I connect you?

September 24th, 2023