My phone was stolen at a bank on October 17th, and the person who took it has locked me out of my Yahoo email account, sending messages to the bank and my clients. I need to have the email account blocked and for Yahoo to contact me. All the information in my account is critical. When I try to access my email, I see part of the person's email address they used as a backup email. What can be done to regain access to my Yahoo account and secure it?

October 13th, 2024

Is Microsoft Technical Support, 1-***-***-**** a legitimate Microsoft organization?

September 18th, 2023

Why can I not log into AOL? The icon goes to the bottom of the screen and will not pop up so I can login. My computer is a Dell with Windows 10, and I am almost 80 years old. I do not know how long this issue has been happening, but I just logged on today after a long time. I have not tried any troubleshooting yet.

February 5th, 2023

I need to find out what my password is for my Microsoft account since I cannot remember it and don't know what I wrote down. My computer model is 15-ba053nr003BFFD094CF59B, running Windows 10, and I have not installed any updates recently except for loading Office 2007. I have turned on 2-step verification for my Microsoft account and have two email addresses: ***@******.*** and ***@******.***. I would like to secure remote assistance to resolve this issue.

September 24th, 2024

Incredimail states ERR{AUTH}Authentication failed - tried everything Incred told me to & nothing works. Even get 535 5.7.8 Sorry come up. I have an HP Pavilion 23 computer and recently updated my details and modified my password as instructed by EXTRA tech support. What can be done to resolve this issue?

February 4th, 2023