I am having trouble with my computer and need to change my password. My computer is running Windows 10, and I don't know the Microsoft model. The issue has been ongoing for 2 days, and I can only open the computer with a screen saver. I am stuck on the 'can't sign in' screen and cannot access the internet to go to account.live.com. What should I do to resolve this issue?

September 26th, 2023

I want to change my credit card number and open my account again, but I can't find it. Does anyone else have access to this account?

April 23rd, 2023

How do I set up wireless connection for my HP Envy 6455 printer?

April 8th, 2024

I have a 2020 Nook Barnes and Noble that keeps showing an 'authentication problem' when trying to connect to my WiFi network. The network appears in the WiFi list on the Nook, but it won't connect. Other devices (like my phone and Fire HD tablet) can connect to the router without issues. What could be causing this problem, and what steps can I take to resolve it?

June 7th, 2023

I need to reactivate my YouTube account. We had discontinued our service and want to reestablish it. What steps should I take to reactivate my account?

June 18th, 2023