My Facebook account has been stolen. I have reported it to Facebook but am unsure if I did it correctly. I am also concerned about my email and other online accounts possibly being compromised. What steps should I take to recover my Facebook account and ensure the security of my other accounts?

July 25th, 2023

I wanted to pay my equity loan using the Truist app, but I can't log in because I got a new phone and forgot my password. The app doesn't recognize my new phone. What should I do to regain access to my account?

February 27th, 2024

I cannot get my Roku to connect with the WiFi. My WiFi signal strength is excellent, and I can connect to the internet using other devices. I have tried restarting both my Roku and my router, and I have also performed a factory reset on the Roku. Despite these efforts, the Roku is stuck on the 'Set up new wireless connection' screen, and my remote is not working. I have changed the batteries in the remote, and it shows a checkmark, indicating it is paired, but the Roku still won't connect. Additionally, I am experiencing the same issue with an older Roku on another TV. What can I do to resolve this issue?

January 30th, 2023

How do I find out my username and password for my Samsung A12, especially when my email and password are being recognized as already used by someone else?

December 9th, 2024

I bought a starter motor for my niece and she just returned the core today (5/21/22). The paperwork I have is valid until 5/14/22. Does that mean I’m out the core return refund? The money came out of my account but was sent to her former address. This is the first time I’ve ordered from you and I don’t know your rules for returning late items.

February 21st, 2024