I have a message on my computer saying my computer has been locked and my IP address has been used to visit sites to steal my information. I cannot get rid of the woman speaking on my screen and cannot find the application to force quit on the task manager. What should I do?

May 7th, 2023

My PC blinks on and off, and I can't access anything on it. I have a Dell computer with Windows 11 Home 365. How can I stop the screen from blinking and resolve this issue?

April 12th, 2023

I have a 6-year-old HP desktop computer that boots up but then displays the startup window and freezes. I have Windows 10 and always update. I also did a defrag and health check 2 days before this happened. Is it a Windows issue or hardware? I was not running any apps or programs before this happened, and the screen does not change when I press Ctrl + Alt + Delete. The keyboard and mouse are connected via Wi-Fi, and I have changed the batteries.

June 11th, 2024

I can’t remember my password and I’m having trouble accessing my Microsoft account. The phone number linked to the account is no longer in service. How can I recover my account?

June 4th, 2024

My phone is locked and requires a Google password I can't remember. I was told a code was sent, but I didn't receive it. My carrier is Metro, and I've tried going to their store for help, but they couldn't assist. How can I unlock my phone if I can't receive the code on a locked phone?

September 22nd, 2024