asked
My Gateway wireless mouse receiver doesn't stay on. The receiver blinks for about 10 seconds and then turns off, requiring me to constantly hit the power button on the receiver. I've tried connecting it to different USB ports, including on my laptop, and replaced the batteries in both the keyboard and mouse. What could be causing this issue and how can I fix it?
June 5th, 2023
My computer will not connect to Facebook, even after clearing cookies, running maintenance, and doing a system restore. I can access other sites, but now I'm also having trouble with AOL.com. What can I do to resolve this issue?
May 4th, 2024
My laptop turns on, shows the gateway logo, then shuts off and comes back on by itself in a cycle. The only way to stop this is by holding the power button down or removing the battery or unplugging. Is there a way to correct this or do I need to get a tech?
August 31st, 2024
I have just purchased a new PC with Windows 7 Professional loaded. I initially opened it with a password, but now it does not recognize the password. I was not informed about saving the password to a floppy disk or flash drive. How can I get into the system and change the password?
September 4th, 2023
I am experiencing an error message (Error code - 0x00031402, 0x00000002) when starting up my Toshiba Satellite M35-359 with Windows XP. The error is related to "THotkey" retrieval failure. Additionally, my computer is running very slowly. What steps can I take to resolve these issues?
January 7th, 2023
My external DVD burner (Memorex) connected to a Windows Vista computer via USB is not working and keeps showing error code 39. The device manager shows an exclamation point, indicating a driver issue, but Windows claims the driver is both up-to-date and corrupted. What can be done to resolve this issue?
April 8th, 2023