asked
My phone has been cut off because I forgot to update my new card number for automatic payments. I tried to make a phone call and was told my phone had been shut off. I looked at my bank account and saw no payment had been made. I would like to reactivate my phone. What should I do?
May 28th, 2024
I was charged for the wrong show and an extravagant amount to my VISA. Two tickets were purchased for Mad City Cirque de Soleil on 11/14/2022 for $126.44 each, but an email from Ticketmaster said the tickets were for Love and the amount was $290.78. I would like to cancel this order along with a FULL refund. Additionally, I was charged $45.00 for help on JustAnswer, which was not noted beforehand. Why was this not disclosed, and why was I not informed about the membership cost?
July 1st, 2023
I am suddenly unable to retrieve my emails on any of my computers or my phone. Internet connection is fine, and I can see my emails, but I can't open them or respond to them. Everything else seems to be working normally.
July 18th, 2023
I have an old Facebook account that I never used and forgot the password for. I can't close it because I can't remember the login information, and I'm receiving a lot of fake friend requests. I want to completely get rid of this account, but your phone line goes immediately to a busy signal. What can I do to resolve this issue?
January 19th, 2024
I want to pay my bill. Where can I update my payment method?
February 10th, 2024
I had money taken out of my checking account yesterday that said Microsoft Xbox. I'm 70 years old, don't own an Xbox, and don't know why this was taken out of my account. I live alone and nobody has had access to my debit card. What should I do to resolve this issue and get my money back?
December 15th, 2024