I have been trying to purchase a game subscription through Google Pay for over a week, but it doesn't work. I receive a message from the company for mobile ID, where I have to confirm my identity by filling in my phone number and clicking next, but nothing happens. I have contacted my bank, and there are no issues with my card or account. In Norway, we use a bank ID app instead of mobile bank ID, and I suspect this might not be updated in your system. What could be the issue, and how can I resolve it?

August 11th, 2024

I keep entering the wrong password for my Apple ID on my iPad and iPhone. I forgot to write down the new password and am now confused with the old and new passwords. I haven't tried resetting through Apple's online account reset tool because it seems confusing. What should I do?

September 12th, 2024

My Gmail has disappeared and reverted to a non-working dslextreme.com email. I have checked the All Mail tab but not the Trash and Spam folders. What should I do to recover my Gmail account?

September 23rd, 2024

I lost my icon on my phone. How long has this been going on with your phone camera? Two days. Have you made sure your phone is fully charged? Yes. Is there anything else the Smartphone Expert should know before I connect you? Rest assured that they'll be able to help you.

June 29th, 2023

I am locked out of my AT&T app and cannot pay my bill. I need to be able to see my bill. Additionally, AT&T is debiting my account for $18.xx a month, and no one can tell me what it is for. How can I resolve these issues?

October 9th, 2024