My XP computer spontaneously rebooted and is now hanging at 'Detecting array'. I have tried pressing keys to enter BIOS, but it won't go; it just hangs. What could be the issue and how can I resolve it?

July 17th, 2023

After a power cut, my camera has gone back to being accessible only on the home network and I can't access it from abroad anymore. What could have happened and how can I resolve this issue?

November 28th, 2023

Since the problem with the computer was a virus, why wouldn't Norton 360 have picked it up? I was thinking of not renewing Norton in a couple of months, as I was told by Staples that Norton is a big resource hog on a computer. What other anti-virus programs do you suggest? Is Kaspersky good? I like the back-up feature of Norton 360, but since it didn't catch this virus, now I'm skeptical.

February 18th, 2024

The H, U, and N keys on my new ASUS notebook are not working. I have tried the touchscreen keyboard, which has the same problem. I have restarted the computer, but now I can't log in because my password contains an H. What should I do?

May 1st, 2024

My Gateway wireless mouse receiver doesn't stay on. The receiver blinks for about 10 seconds and then turns off, requiring me to constantly hit the power button on the receiver. I've tried connecting it to different USB ports, including on my laptop, and replaced the batteries in both the keyboard and mouse. What could be causing this issue and how can I fix it?

June 5th, 2023