asked
When trying to open my computer, I received a message claiming there was a virus and to call a Microsoft number. I suspect this is not legitimate. What should I do?
May 27th, 2024
My Brother printer (MFC-J4700W) is not accepting print size changes from my Mac computer, even though the size changes on the screen. The printer always prints the same size regardless of the computer settings. What could be causing this issue, and how can I resolve it?
October 18th, 2023
I have a major software problem with my Microsoft Surface 4, affecting both the desktop and office apps. I often cannot even type. I have already downloaded and run the Surface Diagnostic Toolkit, but the problems persist. What additional troubleshooting steps can I take?
April 5th, 2023
My Firefox browser on a Windows 7 computer is not functioning properly: no history or bookmarks are working, and I am unable to log into my original Firefox account after reinstalling the browser. What can I do to resolve these issues?
February 23rd, 2024
How do I enable DHCP on my Acer Travelmate P running Windows 8? I've set the network connection to obtain an IP address automatically, but it still shows DHCP enabled: No.
May 24th, 2024
My computer prompted me to run a scan, and after choosing the option to leave all programs and files, it removed Microsoft Word and only left WordPad. I have a Toshiba Satellite L55t-B5271 laptop, purchased from Office Depot in February 2015, and I was using an updated version of Windows (likely 7 or 10). I had Microsoft Word and Windows updated at the end of 2016. What can be done to restore Microsoft Word?
October 14th, 2023