asked
My computer prompted me to run a scan, and after choosing the option to leave all programs and files, it removed Microsoft Word and only left WordPad. I have a Toshiba Satellite L55t-B5271 laptop, purchased from Office Depot in February 2015, and I was using an updated version of Windows (likely 7 or 10). I had Microsoft Word and Windows updated at the end of 2016. What can be done to restore Microsoft Word?
October 14th, 2023
Is there any chance Microsoft will stop converting files to 'Read Only' in Excel? This is a very frustrating part of Excel. I am using a Toshiba 2012 with Windows 10, and I've tried looking up remedies on the Internet, but it seems to be a widely experienced problem with no clear solution.
November 24th, 2023
How do I sync my online calendar on a WordPress website with my Google/iCal calendar?
May 17th, 2023
I can't log in because I forgot my old password and it won't let me change it to a new one. I get an error message saying the passwords don't match. What exactly am I having trouble accessing? My computer is a Dell, and I use Windows with Internet Explorer and sometimes Chrome. I updated Internet Explorer four days ago with Dell technicians. How long has this been happening, and is this in addition to the $5 + $35 you're already charging me?
May 30th, 2023
My Dell laptop was previously communicating with my HP 4652 printer, but now it says I'm not connected to the internet. The modem, WiFi, and network all indicate a connection. The printer now says it is not connected to the WiFi. How can I resolve this issue?
January 9th, 2023
I may have a virus or malware on my Dell Vostro running Windows 10. I am behind on updates and get a pop-up suggesting I update to Windows 11. I ran a scan with McAfee, but my online search is very slow, and my documents are being affected, with most files now having a $ sign instead of the first letter of the file name. Is this something you can fix online?
April 12th, 2023