When I download Google Chrome on my IE 8 and XP system, my screen momentarily blacks out and drastically changes appearances and colors. What could be causing this issue?

January 31st, 2024

My XP computer spontaneously rebooted and is now hanging at 'Detecting array'. I have tried pressing keys to enter BIOS, but it won't go; it just hangs. What could be the issue and how can I resolve it?

July 17th, 2023

After a power cut, my camera has gone back to being accessible only on the home network and I can't access it from abroad anymore. What could have happened and how can I resolve this issue?

November 28th, 2023

Since the problem with the computer was a virus, why wouldn't Norton 360 have picked it up? I was thinking of not renewing Norton in a couple of months, as I was told by Staples that Norton is a big resource hog on a computer. What other anti-virus programs do you suggest? Is Kaspersky good? I like the back-up feature of Norton 360, but since it didn't catch this virus, now I'm skeptical.

February 18th, 2024

The H, U, and N keys on my new ASUS notebook are not working. I have tried the touchscreen keyboard, which has the same problem. I have restarted the computer, but now I can't log in because my password contains an H. What should I do?

May 1st, 2024