I purchased a Kobo Ereader 6 weeks ago and had some challenges with it. I mistakenly thought JustAnswer was connected to Kobo and agreed to a $5.00 payment. Realizing I couldn't use your services, I immediately asked to cancel. However, I was surprised to find a $65.00 charge on my credit card. I want to cancel my services immediately and resolve this issue.
February 27th, 2023
I would like to cancel a Groupon from July 15th 2019 with redemption number 66778994, cost $85.00, and reference number 200808328585. The product was Image Optometry. Additionally, I would like to cancel my JustAnswer account and arrange a refund.
July 14th, 2024
How do I change my credit card details for Uber, and how can I cancel my subscription with JustAnswer?
May 19th, 2024
I want to switch to AOL for my internet service at a fee of $9.99 per month and cancel my current service with Frontier. How do I go about this, and can I avoid the $38 upfront fee for the JustAnswer Tech Support service?
May 30th, 2024
I need to cancel the free trial I just signed up for with this service and do not want a monthly charge taken out of my bank account from JustAnswer. How can I cancel this?
March 23rd, 2023
I have charges of $65 on Oct 20, $65.07 on Oct 21, and $65.07 presently pending. We recently added another account for a total of 2 accounts. Why are there three charges? I provided my card info to JustAnswer for a $1 chat, but I do not want any additional charges. How can I ensure my card is not charged unnecessarily?
December 18th, 2024
I need to change my Visa card number. My old Visa was compromised, and I have been trying to update it for five days without success. I have verified with the issuing party that the new card is valid. What is the process to update my payment information on JustAnswer?
September 9th, 2024
How can I fix a nvcpl.dll error on my Samsung R580 laptop? This error is causing issues with Google Chrome graphics and Outlook 2010 emails, and I had to use Safari for JustAnswer to function properly.
December 16th, 2024
How can I cancel my order for 4pm today?
November 28th, 2023
I need computer help. I failed to pay my 'just answer' helper a year ago, and now I'm 'dead in the water.' I have an Apple ID and a password, but I don't know where to use it, and I have no iTunes password because I've seen no prompt or place to set it. How can I resolve this issue?
March 24th, 2024