I am unable to change the credit card number for my additional storage subscription costing $1.99/month. The account won't let me update the payment information or send emails. Additionally, there was an unauthorized charge of $55 from JustAnswer that I need refunded. How can I resolve these issues?
June 17th, 2023
I wish to unsubscribe from Just Answer. How can I do that?
May 20th, 2023
How do I cancel my JustAnswer.com membership?
March 14th, 2023
I can't get email on my Blackberry. I have an AT&T email account and a Blackberry Curve. I don't know what a data plan is, but I used to receive emails until earlier this week. I also receive Just Answer emails on my phone. My PoP3 protocol might not be turned on, and I'm receiving two copies of every email on my computer. Can you help me resolve these issues?
February 14th, 2024
I made a donation to a GoFundMe page that was taken down 2-3 days after my donation on December 19th. I am trying to make a donor claim and request a refund. How can I contact GoFundMe to resolve this issue, and how do I ensure I don't get charged a monthly fee by JustAnswer after paying $1 for this chat?
January 2nd, 2024
I have credit with JustAnswer and the last homely house credited my PayPal account. I want the money to go back into my original account. When will that happen, and when will my refund go back to my credit card?
March 15th, 2024
I am trying to get XM Radio working in my car. I already paid $55 to just answer. What do I do now?
June 6th, 2023
I had a hard drive meltdown and lost functionality. I am recovering step by step but need my Microsoft Product Key and password. I have an HP Pavilion Elite HPE Series desktop with Windows 10. What steps can I take to recover my Microsoft Product Key, and how can I handle the cancellation and refund for my JustAnswer subscription?
December 16th, 2024
I want to cancel my subscription on JustAnswer. How can I do that?
May 31st, 2023
I was charged for Apple TV after cancelling it in July. Additionally, I was charged for services from Just Answer, which I did not intend to subscribe to. How can I resolve these charges and cancel any future subscriptions?
April 22nd, 2023