Are you just answer? I have an iPad 7 and no recent changes. You charged me 20.00 and 1.00 to PayPal, but I did not receive any answer. I want the payment taken off PayPal, and I got it all done by credit one.
December 18th, 2023
I want to start my membership on JustAnswer.com, but I only need a battery. Can you send me one without joining?
August 22nd, 2023
I was charged $46.00 on my AMEX card by JustAnswer, and I don't know why. I want a credit back immediately. I have never visited your website or signed up for any services. How can I get my money back?
December 28th, 2023
I was charged for a Microsoft family plan subscription, but I thought I had canceled it. I don't remember my account information, including the username or email associated with the account. Why was I charged $47 by JustAnswer?
April 10th, 2024
I need help finalizing the installation of the device that hooks to my TV to get AT&T TV. On the TV screen, there is a request for an email address and a password. Am I supposed to use what I use on my computer? I asked for a password last night, and you provided pvp3cy0, which does not work. Do I have security questions or a phone number on file to help reset my password? Am I logged into my email account on any other devices? Why do I have to go through Just Answer instead of talking to an AT&T person?
July 6th, 2024
I am trying to contact Blackberry to fix a problem with syncing my Blackberry with my Dell OptiPlex 7010 computer. I was unexpectedly transferred to JustAnswer, where the problem was not resolved, and my computer may now be malfunctioning. What should I do to resolve this issue and ensure no charges are processed?
June 28th, 2023
I am being billed by PayPal for an account with JustAnswer that I did not sign up for. I have not made any recent changes to my payment info or PayPal account, and I never completed the transaction. I need to talk to a person to resolve this issue.
August 27th, 2023
How can I transfer money from my checking account to my son's account, and how can I cancel my JustAnswer service?
May 18th, 2023
Can you get a Level 3 tech to ring me as promised? I have been trying to solve this problem for about 9 days now. I started with 'Just Answer' and got nowhere. If you won't put me through, then I am not interested in wasting another 3 hours as happened when I first contacted you. I ended up getting a refund - which I did appreciate as I was wondering whether this was a bogus site and I was being ripped off.
May 11th, 2023
How do I request a refund or cancel my membership on JustAnswer.com?
July 11th, 2023